![]() However, the carrier has an all day pickup window that lasts until 7PM. In most locations the pickup will take place between 10AM and 4PM. The pickup time varies by day and location so please ensure your luggage is ready for pickup by 9AM. You do NOT need to be present for pickup and most users simply leave their luggage with a doorman or in a safe location at their home. My Account > Trips > View Trip > Next Steps > I'd rather request a pickupĪll pickups must be scheduled at least 24 hours prior to the requested date Doorstep pickups can be scheduled directly through your LugLess account: However, you can opt to have your luggage picked up regardless of your support plan. If you selected our Extra support plan during booking, we will automatically schedule a doorstep pickup for your trip. How to schedule a pickup (if you don't have one) Not able to have your luggage ready throughout the entire pickup window? You may want to drop your luggage off at a staffed carrier location instead! Have your luggage ready throughout the entire pickup window (9AM - 7PM) If you are going to be home, you can leave your luggage inside! You may want to leave a note on your door to indicate any requests such as "Ring Doorbell for Pickup" Leave your luggage by your front door, with a doorman, at the concierge desk, etc. If you live in a gated community or a building with a security/gate code please provide it to LugLess. Here are a few pointers to keep in mind as your prepare for your pickup: Pickup ChecklistĪttach your shipping labels to your luggage - Be sure to insert a copy of your shipping label inside as well ![]() If you have selected a support plan with luggage pickup or have opted to upgrade after booking, you are responsible for ensuring your luggage is prepared for the carrier. What should I know about my doorstep pickup?ĭo you want to make your shipment a complete door to door experience? If so, simply schedule a pickup and you will be on your way! Our carriers will collect your luggage from your door, and will ship it right to your destination! Found in this article
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